The law that entropy always increases holds, I think, the supreme position among the laws of Nature. If someone points out to you that your pet theory of the universe is in disagreement with Maxwell’s equations – then so much the worse for Maxwell’s equations. If it is found to be contradicted by observation – well, these experimentalists do bungle things sometimes. But if your theory is found to be against the second law of thermodynamics I can give you no hope; there is nothing for it but to collapse in deepest humiliation.

Sir Arthur Stanley Eddington, The Nature of the Physical World, 1927

The second law of thermodynamics is the clause that prevents all energy from being transformed to useful work. Put otherwise, it forces increases in disorder, inherently implying inefficiencies in the work being carried out.

Alas, nullifying the effects of this entropy is all but impossible; but measures can be taken to reduce the impact it will have overtime on the free energy available in your system. In fact, reducing the number of ‘microstates’ in your company will allow you to reduce the energy dilapidation factor.

By streamlining the way in which your activities are carried out, so that each time your people are forced to carry out a task, they know exactly how to go about it, you can diminish the number of your existing microstates. Keeping them under control in terms of number and scope will in the long run diminish the number of your existing microstates. Keeping them under control in terms of number and scope will in the long run diminish the rate at which entropy (hence disorder) in your company increases. By implementing an education programme in your company, you can disband information silos by facilitating access to key documents, data and standard operating procedures. The establishment of these programmes can also give employees a platform for interaction with each other, catalysing the process. These programmes can also favour integration between different functions, reducing interdepartmental friction, and improving the overall efficiency of your company.

IKU Consulting can assist you in communicating your vision from the top down by establishing educational and training programmes for your company members. Such platforms will also help you achieve synergy between the various areas of your organisation and ensure everyone is driving towards the common goal.